Live Customer Training

Live Interactive customer training sessions from Phoenix Ortho cover a broad range of topics. Each session is designed to last from 30 minutes to 1 hour, with included time at the end of the presentation for question and answer sessions. Register for upcoming trainings below. 

System Admin - Make it your friend

July 16, 2019 -  12:00 pm CST

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System Admin Refresher - A step by step usage of System Admin, setting up new users, providers, roles, auto tasking and more. If you are new to this role, or a veteran user, join us. Phoenix Ortho has enhanced several areas in System Admin. Join us to get the tips to take full advantage of System Admin.

File Maintenance - Keeping the background up to date and efficient

July 17, 2019 -  12:00 pm CST

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File Maintenance Refresher - A step by step set up of File Maintenance. If you are new to this role, or a veteran user, join us. Phoenix Ortho continues to enhance your ability to personalize the application for your use. Join us to get the tips to take full advantage of File Maintenance.

File Maintenance - Picklists

July 17, 2019 -  2:00 pm CST

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File Maintenance Picklist Refresher - A review of the enhanced features in the Picklist to accommodate your clinic's needs. Join us to get the tips to take full advantage of File Maintenance Picklist options.

Admin Role Tools and Tips

July 24, 2019 -  12:00 pm CST

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Are you a new to the Admin Role since Go Live with Phoenix Ortho? Feeling a little rusty since Go Live was several years ago? This webinar is for you! Tools and Tips include:
- Using the Audit feature for tracking users and modifications to patient charts
- Set up of new user/licensed provider
- Disabling users Adding Locations
- Tracking users Tasks Use of Kiosk Dashboard and more!
Sign up today to refresh your skills as Admin for your clinic.

Mid Level Providers - Billing and Documentation

July 25, 2019 -  12:00 pm CST

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For PAs, PTAs, COTAs, and more.....What you will learn: How to successfully document and submit charges appropriately. How the supervising provider signs off on the documents. If you use mid levels this webinar is for you!!!

Code Check - Accuracy and more

July 30, 2019 -  12:00 pm CST

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Code Check is more than adding the Office Visit E/M code. Learn its importance for Billing and MIPS. The Code Audit Screen in Code Check is a tool for completion of documentation relating to MIPS and Coding. Join us for this important Webinar.

Xray Orders, Admin Tools, and More

July 31, 2019 -  12:00 pm CST

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The Xray form is more than just an Xray Order. Join us to review the enhancements to the form, Admin Tools, upload and duplicate CDs and much more.

Podiatrist Charting - Documentation is easier than you might think.

August 6, 2019 -  12:00 pm CST

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Podiatrist Documentation is made easier with some new features; Join us for a review of the Plan Mapper and Protocol Mapper and its use!

Fracture Care and Cast Application Documentation and Preferences

August 7, 2019 -  12:00 pm CST

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Fracture Care and Cast Application provided in the office need a more specific documentation and coding. This is an often overlooked feature. Join us for a live demonstration on using the Fracture Care and Cast Application Form. Tips on preferences are provided as well.

ICD 10 - Prepare for 2020 released codes

August 8, 2019 -  12:00 pm CST

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Be ready for ICD 10 2020 released codes. How to edit, add and "remove" codes. Important to be ready to use the correct ICD 10 coding.

ICD 10 -Time to Clean up your codes

August 8, 2019 -  2:00 pm CST

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Are your ICD 10 codes too cumbersome? Too lengthy? Not linking to body parts? Join us for a Fix It session! Log on with us to learn how to clean up the provider's ICD 10 Preference view.

Past Webinar Recordings:  Visit the Phoenix Ortho help page - at help.phoenixortho.net - to view a full list of our previous webinar recordings. This archive includes step-by-step videos, as well as accompanying notes. Ask your administrator for your clinic’s shared login credentials.  Once logged in to your account, look under “New Clinic On-Boarding” and then “Learning Library.” If you have trouble logging in, follow the instructions listed under “Not Seeing An Article?”

Our Implementation Specialists and Presenters:
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Pam Bilinski 
Implementation 
Team Leader

Liz Meitner
CMS QPP-MIPS Specialist 
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Anna Nyegaard Implementation Specialist 

Gina M. Delmont 
In Memoriam 

Implementation Specialists are central members of our Customer Support Team and they are available to help you in any way possible in your use of Phoenix Ortho. Additional training from Phoenix Ortho Support is also available upon request: Simply contact the Support Team. 

 

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Support is available Monday through Friday, 7a.m. – 7p.m. CST by calling (800) 843-8179 and selecting Option 3 at the automated prompt. Support staff can also be reached by email at help@phoenixortho.net and by chat at help.phoenixortho.net.