Live Customer Training

Live Interactive customer training sessions from Phoenix Ortho cover a broad range of topics. Each session is designed to last from 30 minutes to 1 hour, with included time at the end of the presentation for question and answer sessions. Register for upcoming trainings below.

These web-based webinars save your office time and travel expenses by providing you with the latest information without having to leave your office.  Thank you for allowing us the opportunity to better serve you.  All Live Customer Trainings are at NO additional cost to customers.  Space is limited so register today!

Injections: Charting, Charge Ticket, Preferences and File Maintenance

Weekly Updates include a focused topic as well as updates from CMS and Version Releases. Focus Topic this week is Injections. We will the review the process from beginning to end. Live Demonstration of File Maintenance, Preferences and the relationship to Charting and the Charge Ticket is featured.

Tuesday, June 2, 2020 - 12:15 pm CT

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Charge Ticket: Documentation and QC - Not Just for Charge Passing

Weekly Updates include a focused topic as well as updates from CMS and Version Releases. Focus Topic this week is the Charge Ticket.  It so much more than Charge Passing. 

Tuesday, June 9, 2020 - 12:15 pm CT

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eRx and EPCS

Weekly Updates include a focused topic as well as updates from CMS and Version Releases. Focus Topic this week  is eRx and EPCS. Your provider changes phones or phone #s, what do you do? Your provider's assistant cannot eRx, what do you do? And…much more.

Tuesday, June 16, 2020 - 12:15 pm CT

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Surgery Orders, Preferences, Post Op Status, Documentation, and Charge Ticket

Weekly Updates include a focused topic as well as updates from CMS and Version Releases. Focus Topic this week are Surgery Orders and how to make Preferences.  Also included is a discussion of why Post Op Status is important. 

Tuesday, June 23, 2020 - 12:15 pm CT

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MIPS Refresher Section 1 

Series #1 - Running your PI Reports in Data Portal: How to Read and Interpret

Join us for an overview and explanation of the MIPS PI reports found in Data Portal.  We will explain what each report format represents, Individual vs. Group.   Please run your PI reports prior to the session so you can make notes and see how your clinic workflow is affecting your numbers.

Wednesday, July 8, 2020 - 11:00 am CT

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Series #2 - Running your CQMsolution Quality Measure Reports: Group vs. Individual

Join us for an overview and explanation of how to run CQMsolution reports by Individual or as a Group.  We will demonstrate how to switch this "on the fly" so you can review individual Eligible Clinicians throughout the reporting year.

Thursday, July 9, 2020 - 11:00 am CT

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Series #3 - Documentation for EVERY visit:  Tips & Tricks

Do you follow or think you follow our documented Phoenix Ortho workflow?  We will review the basics that each user should follow for EVERY patient visit.  Demographics, Patient History, Plan, Code Check and the proper order of documentation!  Don't miss this session!  Make sure your workflow INCLUDES all these required elements to increase your MIPS scores!

Friday, July 10, 2020 - 11:00 am CT

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Past Webinar Recordings: 

Visit the Phoenix Ortho help page - at help.phoenixortho.net - to view a full list of our previous webinar recordings. This archive includes step-by-step videos, as well as accompanying notes. Ask your administrator for your clinic’s shared login credentials.

Our Implementation Specialists and Presenters:

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Pam Bilinski 
Implementation 
Team Leader

Liz Meitner
CMS QPP-MIPS Specialist 

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Gina Delmont format

Anna Nyegaard Implementation Specialist 

Gina M. Delmont 
In Memoriam 

Implementation Specialists are central members of our Customer Support Team and they are available to help you in any way possible in your use of Phoenix Ortho. Additional training from Phoenix Ortho Support is also available upon request: Simply contact the Support Team. 

 

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Support is available Monday through Friday, 7a.m. – 7p.m. CST by calling (800) 843-8179 and selecting Option 3 at the automated prompt. Support staff can also be reached by email at help@phoenixortho.net and by chat at help.phoenixortho.net.