Live Customer Training

Live Interactive customer training sessions from Phoenix Ortho cover a broad range of topics. Each session is designed to last from 30 minutes to 1 hour, with included time at the end of the presentation for question and answer sessions. Register for upcoming trainings below.

These web-based webinars save your office time and travel expenses by providing you with the latest information without having to leave your office.  Thank you for allowing us the opportunity to better serve you.  All Live Customer Trainings are at NO additional cost to customers.  Space is limited so register today!

Injections: Coding, Preferences and Clean Up

August 20, 2019 -  12:00 pm CST


Coding is critical for successful document, charge ticket and billing. It all starts with "File Maintenance" - the backbone of successful coding in the Phoenix Ortho EHR. We review the Picklists for Injection Sites, CPT Maintenance for Injection Type, OPX type and J Code set up. Demonstration on how to save a correct preference and much more. Sign up now to prevent lost revenue when the charge ticket does not reflect all of the billable injection related services.

Patient Record: Keep it current, what the patient sees on the portal and more

August 22, 2019 -  12:00 pm CST


Review of Past, Family & Social History is more than a "click". The chart, paper or electronic, must be current. How long has it been since a medication status was changed to "Inactive". Does your provider use the Diagnosis (Problem) status for Elsewhere, Resolved? and much more... Sign up today as we discuss how to keep the patient record current.


Past Webinar Recordings: 

Visit the Phoenix Ortho help page - at - to view a full list of our previous webinar recordings. This archive includes step-by-step videos, as well as accompanying notes. Ask your administrator for your clinic’s shared login credentials.  Once logged in to your account, look under “New Clinic On-Boarding” and then “Learning Library.” If you have trouble logging in, follow the instructions listed under “Not Seeing An Article?

Our Implementation Specialists and Presenters:

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Pam Bilinski 
Team Leader

Liz Meitner
CMS QPP-MIPS Specialist 

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Anna Nyegaard Implementation Specialist 

Gina M. Delmont 
In Memoriam 

Implementation Specialists are central members of our Customer Support Team and they are available to help you in any way possible in your use of Phoenix Ortho. Additional training from Phoenix Ortho Support is also available upon request: Simply contact the Support Team. 



Support is available Monday through Friday, 7a.m. – 7p.m. CST by calling (800) 843-8179 and selecting Option 3 at the automated prompt. Support staff can also be reached by email at and by chat at