Live Customer Training

Live Interactive customer training sessions from Phoenix Ortho cover a broad range of topics. Each session is designed to last from 30 minutes to 1 hour, with included time at the end of the presentation for question and answer sessions. Register for upcoming trainings below.

These web-based webinars save your office time and travel expenses by providing you with the latest information without having to leave your office.  Thank you for allowing us the opportunity to better serve you.  All Live Customer Trainings are at NO additional cost to customers.  Space is limited so register today!

eRx with Dr First V 4
Demonstration of use of Dr First V 4

The current version of the eRx capability with Dr First is sunsetting on Dec 31, 2019. Beginning Jan 1, 2020, all providers and agents must the updated version of Dr First that is embedded in Version 5.00.028. Sign up now to attend this important Webinar that covers training and details of how your Version "4" for Dr First will be turned on. This affects ALL prescribers.

Multiple Days and Times - Register Below

Mon, Oct 21, 6 PM - 7 PM CT

Tues, Oct 22, 7 AM - 8 AM CT

Tues, Oct 22, 11 AM - 12 PM CT

Tues, Oct 22, 1 PM - 2 PM CT

Wed, Oct 23, 7 AM - 8 AM CT

Wed, Oct 23, 12 PM - 1 PM CT

Wed, Oct 23, 2 PM - 3 PM CT

Thurs, Oct 24, 8 AM - 9 AM CT

Thurs, Oct 24, 2 PM - 3 PM CT

Thurs, Oct 24, 7 PM - 8 PM CT

Fri, Oct 25, 8 AM - 9 AM CT

Fri, Oct 25, 12 PM - 1 PM CT

Fri, Oct 25, 2 PM - 3 PM CT

Fri, Oct 25, 8 AM - 9 AM CT

Fri, Oct 25, 12 PM - 1 PM CT

Fri, Oct 25, 2 PM - 3 PM CT

Sat, Oct 26, 11 AM - 12 PM CT

Mon, Oct 28, 6 PM - 7 PM CT

Tues, Oct 29, 7 AM - 8 AM CT

Tues, Oct 29, 11 AM - 12 PM CT

Tues, Oct 29, 1 PM - 2 PM CT


Monthly Open House with the Implementation Team

October 24, 2019 - 12:00 pm CST


FAQ Open House. Focus this week on Body Part Exam Preferences. How to build them. Bring any and all questions. The Implementation Team is here to answer those pesky questions. We will review interesting cases and offer update information on our product. Continuing Education is offered to any Phoenix Ortho User interested. Please join us.

Past Webinar Recordings: 

Visit the Phoenix Ortho help page - at - to view a full list of our previous webinar recordings. This archive includes step-by-step videos, as well as accompanying notes. Ask your administrator for your clinic’s shared login credentials.  Once logged in to your account, look under “New Clinic On-Boarding” and then “Learning Library.” If you have trouble logging in, follow the instructions listed under “Not Seeing An Article?

Our Implementation Specialists and Presenters:

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Pam Bilinski 
Team Leader

Liz Meitner
CMS QPP-MIPS Specialist 

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Gina Delmont format

Anna Nyegaard Implementation Specialist 

Gina M. Delmont 
In Memoriam 

Implementation Specialists are central members of our Customer Support Team and they are available to help you in any way possible in your use of Phoenix Ortho. Additional training from Phoenix Ortho Support is also available upon request: Simply contact the Support Team. 



Support is available Monday through Friday, 7a.m. – 7p.m. CST by calling (800) 843-8179 and selecting Option 3 at the automated prompt. Support staff can also be reached by email at and by chat at