Interactive customer training sessions from Phoenix Ortho cover a broad range of topics.  Each session is designed to last from 30 minutes to 1 hour, with included time at the end of the presentation for question and answer sessions. Register for upcoming trainings below.


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The second in a series on the Charge Ticket. Correct selection of the ICD 10 code is important to the Charge Ticket and Documentation. Make it easier for your provider to select the correct ICD 10. Get 2018 off to a good start with a customized Quick List view of your provider's favorites. This is the first part of a series focused on Charge Ticket development, Whether or not you pass charges to the PM, this is a very valuable webinar. Live Q&A is available throughout the Webinar. 

Register > Thursday, Feb 22 at 1pm CT


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Third in the Charge Ticket Series that returns to the first Homework  you had as a new project with Phoenix Ortho.  It is time to revisit that process and review the importance of accurate File Maintenance CPT entries for success of not only Charge Tickets, but order as well.

Register > Thursday, Mar 22 at 1pm CT


Past Webinar Recordings:  Visit the Phoenix Ortho help page - at - to view a full list of our previous webinar recordings. This archive includes step-by-step videos, as well as accompanying notes. Ask your administrator for your clinic’s shared login credentials.Once logged in to your account, look under “New Clinic On-Boarding” and then “Learning Library.” If you have trouble logging in, follow the instructions listed under “Not Seeing An Article?

Our Implementation Specialists and Presenters:

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Pam Bilinski 
Team Leader

Liz Meitner
CMS QPP-MIPS Specialist 

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Anna Nyeggard Implementation Specialist 

Gina M. Delmont Implementation Specialist 

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Kathy Paro Implementation Specialist 

Implementation Specialists are central members of our Customer Support Team and they are available to help you in any way possible in your use of Phoenix Ortho. Additional training from Phoenix Ortho Support is also available upon request: Simply contact the Support Team. 



Support is available Monday through Friday, 7a.m. – 7p.m. CST by calling (800) 843-8179 and selecting Option 3 at the automated prompt. Support staff can also be reached by email at and by chat at