Live Customer Training

Live Interactive customer training sessions from Phoenix Ortho cover a broad range of topics. Each session is designed to last from 30 minutes to 1 hour, with included time at the end of the presentation for question and answer sessions. Register for upcoming trainings below.

These web-based webinars save your office time and travel expenses by providing you with the latest information without having to leave your office.  Thank you for allowing us the opportunity to better serve you.  All Live Customer Trainings are at NO additional cost to customers.  Space is limited so register today!

MIPS Monthly Updates Last update for 2019....

December 19, 2019 - 12:00 pm CST


MIPS final updates, tips and reports for 2019. FAQs from customers. Bring your questions and join in. Are you ready for the reporting year to close?

Past Webinar Recordings: 

Visit the Phoenix Ortho help page - at - to view a full list of our previous webinar recordings. This archive includes step-by-step videos, as well as accompanying notes. Ask your administrator for your clinic’s shared login credentials.  Once logged in to your account, look under “New Clinic On-Boarding” and then “Learning Library.” If you have trouble logging in, follow the instructions listed under “Not Seeing An Article?

Our Implementation Specialists and Presenters:

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Pam Bilinski 
Team Leader

Liz Meitner
CMS QPP-MIPS Specialist 

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Anna Nyegaard Implementation Specialist 

Gina M. Delmont 
In Memoriam 

Implementation Specialists are central members of our Customer Support Team and they are available to help you in any way possible in your use of Phoenix Ortho. Additional training from Phoenix Ortho Support is also available upon request: Simply contact the Support Team. 



Support is available Monday through Friday, 7a.m. – 7p.m. CST by calling (800) 843-8179 and selecting Option 3 at the automated prompt. Support staff can also be reached by email at and by chat at