Live EHR Customer Training

Interactive customer training sessions from Phoenix Ortho cover a broad range of topics.  Each session is designed to last from 30 minutes to 1 hour, with included time at the end of the presentation for question and answer sessions. Register for upcoming trainings below.


Feb 26

2019 MIPS Mega Workflow Series - Demographic Review

Just announced: an advanced review of the 2019 MIPS Demographic requirements and the impact on Workflow. Sign up now to reserve your place. The series covers the workflow for 2019 documentation. 

Who should attend: anyone in your office that is responsible for Demographic entry in the PM or tracking Denominators and Numerators should attend this webinar. 

Live Q&A is available throughout the Webinar. 

Please review the previous Webinar at this link: (See Past Webinar Recording instructions for log in questions)  

Register >>  Tues, Feb 26 at 2:00 pm CT


Past Webinar Recordings:  Visit the Phoenix Ortho help page - at - to view a full list of our previous webinar recordings. This archive includes step-by-step videos, as well as accompanying notes. Ask your administrator for your clinic’s shared login credentials.  Once logged in to your account, look under “New Clinic On-Boarding” and then “Learning Library.” If you have trouble logging in, follow the instructions listed under “Not Seeing An Article?

Our Implementation Specialists and Presenters:

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Pam Bilinski 
Team Leader

Liz Meitner
CMS QPP-MIPS Specialist 

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Chris Smuda

Anna Nyegaard Implementation Specialist 

Chris Smuda   Implementation Specialist 

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Gina M. Delmont
In Memoriam 

Implementation Specialists are central members of our Customer Support Team and they are available to help you in any way possible in your use of Phoenix Ortho. Additional training from Phoenix Ortho Support is also available upon request: Simply contact the Support Team. 



Support is available Monday through Friday, 7a.m. – 7p.m. CST by calling (800) 843-8179 and selecting Option 3 at the automated prompt. Support staff can also be reached by email at and by chat at